Home services success story
Keeping Exalted Services’ inspection calendar moving.
Exalted Services is an established Canadian HVAC and home-services provider based in Markham, Ontario, serving homeowners through heating, cooling and related residential solutions.
80homeowner appointments per week (approx.)
3months sustained (approx.)
Workflowappointments entered directly into the campaign
Background
Exalted Services is an established Canadian HVAC and home-services provider based in Markham, Ontario, with more than 30 years of experience in HVAC retail and installation. The company serves homeowners through heating, cooling and related residential solutions.
Challenge
The company needed a consistent flow of scheduled homeowner inspections without requiring its field and sales professionals to spend their working day prospecting and coordinating calendars.
The Sechen solution
- Managed homeowner outreach
- Clear explanation of the campaign offer
- Homeowner qualification
- Service-area qualification
- Appointment scheduling
- Free-inspection booking
- No-obligation explanation
- Appointment tracking
- CRM visibility
Roles, clearly
- Exalted Services performs the inspections
- Sechen manages outreach and appointment scheduling
- Sechen does not provide HVAC inspections or installations
- The free-inspection offer belongs to Exalted’s campaign
- Other home-services clients use their own approved offer
Current status
The campaign has sustained approximately 80 homeowner inspection appointments per week over roughly three months, with appointments entered directly into the campaign workflow.
Reflects the Exalted Services campaign over an approximately three-month period.
Performance figures reflect a specific historical Sechen campaign and are not guarantees of future or universal results. Outcomes vary by market, offer, follow-up and conversion performance.
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